Terms of Service

1. Acceptance of Terms

By accessing or using Datavvy's business intelligence platform and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

2. Description of Services

Datavvy provides business intelligence and analytics solutions including:

• FinSight: Financial analytics and forecasting tools
• SocialPulse: Social media and marketing analytics
• LeadLens: Sales and lead management analytics
• Custom dashboards and reporting features
• Data integration and visualization tools

3. User Accounts and Registration

3.1 Account Creation

To use our Services, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Responsibility

• You are responsible for all activities under your account
• You must notify us immediately of any unauthorized access
• You must be 18 years or older to create an account
• You must represent a legitimate business entity

4. Acceptable Use Policy

4.1 Permitted Use

You may use our Services only for lawful business purposes and in accordance with these Terms.

4.2 Prohibited Activities

• Violating any applicable laws or regulations
• Attempting to gain unauthorized access to our systems
• Interfering with or disrupting our Services
• Using automated tools to access our Services without permission
• Sharing your account credentials with unauthorized parties
• Uploading malicious code or content
• Reverse engineering or attempting to extract our source code

5. Subscription Plans and Billing

5.1 Subscription Plans

• Free Plan: Limited features with basic analytics
• Starter Plan: Enhanced features for growing businesses
• Pro Plan: Full feature access for established enterprises

5.2 Billing Terms

• Subscription fees are billed in advance on a monthly or annual basis
• All fees are non-refundable except as required by law
• We may change our pricing with 30 days advance notice
• Failure to pay may result in service suspension or termination

6. Data Ownership and License

6.1 Your Data

You retain ownership of all data you upload to our Services. You grant us a limited license to process your data solely to provide our Services.

6.2 Our Intellectual Property

The Datavvy platform, including all software, algorithms, and content, is protected by intellectual property laws. You may not copy, modify, or distribute our proprietary technology.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

8. Service Availability and Support

8.1 Service Level

• We strive for 99.9% uptime but do not guarantee uninterrupted service
• Scheduled maintenance will be announced in advance when possible
• We provide customer support during business hours

8.2 Support Channels

• Email support for all users
• Priority support for paid subscribers
• Online documentation and tutorials

9. Limitation of Liability

To the maximum extent permitted by law, Datavvy shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Services. Our total liability shall not exceed the amount you paid for our Services in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless Datavvy from any claims, damages, or expenses arising from your use of our Services, violation of these Terms, or infringement of any third-party rights.

11. Termination

11.1 Termination by You

You may terminate your account at any time by contacting our support team or using the account deletion feature in your dashboard.

11.2 Termination by Us

We may suspend or terminate your account if you violate these Terms, fail to pay fees, or engage in prohibited activities.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by email or through our Services. Your continued use after changes constitutes acceptance of the new Terms.

13. Governing Law

These Terms are governed by the laws of the State of California, USA. Any disputes will be resolved in the courts of San Francisco County, California.

14. Contact Information

For questions about these Terms of Service, please contact us: